Sunday 19th March 2023 6.30pm - Talk on Care Quality Failure in the NHS

Buddhika Samarasinghe   This talk is about the tension between the standardisation and individualisation of care. Why are there so many undesired outcomes in NHS”? Buddhika raises a vital question, “despite the enormous efforts of healthcare professionals, researchers and policymakers, plus technological innovations, why are there so many undesired outcomes (i.e., medical errors, prescription errors, surgery cancellations, hospital-acquired infections) in healthcare, even in the developed world”?   Drawing from a wide range of evidence that embraces complexity and “reality” in healthcare systems, Buddhika shares the findings of a six-phase funded study investigating On-The-Day Surgery-Cancellations(OTDSCs) completed using a large amount of literature, qualitative and quantitative data. Based on the findings, he questioned whether the NHS policymakers rely on too much standardisation of care (e.g., targets, protocols, checklists). Policymakers need to consider the “standardisation of care is a double-edged sword" to improve quality and move away from the  standardisation of care to the individualisation of care, to minimise undesired outcomes in NHS.   planned/elective care;In the last twenty years, in previous roles Buddhika was actively involved in improving patient care in the English NHS and worked in a number of different care delivery areas in NHS: critical care; planned/elective care; theatres; outpatient; blood transfusion. He is interested in minimising undesired outcomes in healthcare systems while embracing the “complexity” and “reality” in healthcare systems.   All welcome - admission free . Tea & biscuits. Donations welcome.

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